Troubleshooting

Having issues with your WP Statistics? Find quick solutions to resolve common problems.

Resolving Access Issues

If you’ve recently adjusted the Roles & Permissions settings for the WP Statistics plugin and now find that certain menus are missing or you encounter the error message “You do…

Clearing Your Website Cache

To ensure the latest data is captured by WP Statistics, you may need to clear your website’s cache if you’re using a caching plugin. Here’s how to do it with…

Troubleshooting License Validation Errors

If you’re having trouble with license validation, here are some common issues and steps to resolve them. This guide will help you fix errors and manage domains for your WP…

Enabling Author Support for Your Post Types

To ensure accurate author performance data in the WP Statistics plugin, your post types need to support authors. This guide will help you enable author support for your custom post…

Enhancing Data Accuracy

At WP Statistics, we are dedicated to providing you with the most accurate and reliable website analytics. However, you might occasionally notice discrepancies in traffic data when comparing WP Statistics…

Transferring WP Statistics data to another site

For transferring the WP Statistics plugin data, you need to have the files or export them to upload to your new website. You need to export all tables of the…

How to Completely Uninstall WP Statistics Plugin

If you need to remove WP Statistics and ensure that all associated data is completely deleted from your WordPress site, follow the detailed steps below. This will remove all plugin…

Resolving WP Statistics SQL Errors

Some WP Statistics users face SQL errors such as: Solution You need to make sure the pages table has the below columns:

Step-by-Step Guide to Troubleshoot Tracker

If you are experiencing issues with the tracker in WP Statistics, follow these steps to troubleshoot and resolve common problems. 1. Check the Response of the Request in XHR Success:…

Let’s get started
Take your business to next level

Become part of our growing family of +600,000 users and get the tools you need to make smart choices for your website. Simple, powerful insights are just a click away.