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At times, you may need assistance from our support team to troubleshoot and resolve issues related to WP Statistics and its add-ons on your website. To ensure a smooth and secure support experience, the best approach is to grant temporary admin access by creating a dedicated user account for our team.
This guide will walk you through the steps to create and later revoke admin access efficiently.
Instead of sharing your personal login credentials, it’s recommended to create a new user account specifically for our support team. Follow these steps:
In the WordPress admin dashboard, navigate to the Users section in the left-hand sidebar menu. Click on Users to open the user management page.
In the Users section, click the Add New User button to open the user creation form and begin setting up a new account.
In the user creation form, please fill in the following details:
veronalabs[email protected]
Click the Add New User button to complete the process.
Once our support team has finished troubleshooting and no longer requires access, you can safely remove the temporary admin account. Here’s how:
veronalabs).By following these steps, you can grant our support team temporary access in a secure and hassle-free manner.
Become part of our growing family of +600,000 users and get the tools you need to make smart choices for your website. Simple, powerful insights are just a click away.